Carbon Neutral Order
Please note the following:
 You will get free standard national/international shipping on orders over 100€.
 All orders are currently shipped from our warehouses in ITALY. If you are in the European Union you won’t be charged any customs.
Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Andorra, San Marino, United Kingdom and Turkey.
If your country is not included on the list above you may be charged customs duties.
Any customs charges are applied at the discretion of the carrier and local laws and all customs charges will be payable by the customer and will not be covered by Alice's Lips.
UK – All orders above GB£135 will be subject to import duties. No additional charges after Brexit.
USA – All orders above US $800 will be subject to import duties. For more information, please check with the US Customs and Border Protection Department.
Australia – All orders above AUS$1000 will be subject to import duties. For more information, please check with the Department of Home Affairs.
New Zealand - All orders above NZD$1000 will be subject to import duties. For more information, please check with the New Zealand Customs Service website.
For more accurate information, we’d suggest getting in touch with your local customs office so you’re not surprised if there are any unexpected delivery charges at your end.
 PO BOX addresses will be delivered by Poste Italiane SDA. All the International parcels are delivered via a trackable service or standard service, depending on customer's choice. IT parcels will be sent via tracked delivery (3 working days) or Standard Delivery, depending on customer's choice.
 Orders placed on a Saturday or Sunday will be dispatched the next working day (Monday). Overseas orders placed on a Saturday or Sunday will be dispatched the next working day (Monday).
 We do not deliver on Public or Bank Holidays. Orders placed over a Bank Holiday will be dispatched the next working day following the Bank Holiday. Deliveries to some destinations are expected to take longer than the specified delivery timeframe.
Please email: email@example.com for more information. Delivery costs are non-refundable.